Shipping policy

 

Order Processing Time
All orders are processed and shipped within 2 business days (excluding weekends and holidays). After placing an order, you will receive an email confirmation with your order details and estimated shipping time.

Shipping Methods and Time

We offer the following shipping options for you to choose from:

• Standard Shipping: Estimated delivery time is 10-15 business days
• Express Shipping: Estimated delivery time is 8-12 business days

The actual delivery time may vary depending on the destination and the shipping company.

Shipping Fees

Shipping fees are automatically calculated based on the order amount, chosen shipping method, and destination and will be displayed at checkout. We offer the following promotional policy:

• Standard Shipping: All orders include free standard shipping.
• Express Shipping: Express shipping is available for $11.8.

Order Tracking

After shipment, we will provide you with a tracking number and tracking link via email. You can use this information to check the status of your order on the shipping company's website at any time.

International Shipping

We offer international shipping services. Please note that international orders may be subject to additional customs duties, taxes, or other fees determined by the destination country, which must be borne by the customer.

Shipping Delays

While we strive to ensure timely delivery of your orders, certain circumstances such as severe weather, shipping company delays, and other unforeseen factors may cause delays. We apologize for any inconvenience and will do our best to assist you in resolving any issues.

Customs, Duties, and Taxes
VMAN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
VMAN is responsible for any products damaged or lost during shipping. If you received your order damaged, please contact our customer service at support@vmantools.com within 7 days of receiving your order. Please save all packaging materials and damaged goods before contacting us.

Returns Policy
Please review our Returns Policy for information about returns and exchanges.

Questions
If you have any questions about the shipping policy, please contact us at shopify@eclipsesapparel.com.